Criminals use lots of different techniques to try and steal your money and personal information. If you're ever unsure, take some time to think and don't be rushed.
Here's our top 5 tips to help keep you safe.
Never transfer or withdraw money out of your account if you're told to do so for security reasons
Never share a Cater Allen One Time Passcode (OTP) with another person. Not even a member of Cater Allen staff.
Never download software or let anyone log on to your device remotely following or during a cold call.
Always confirm payment details in person or over the phone using a known number.
Never enter your Internet Banking details after clicking on a link in an email or text message.
If you think you've responded to a scam or been a victim of fraud, contact us straight away. You can also report it to Action Fraud on 0300 123 2040.