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class="site-header_dropdown-info d-none d-xl-block"> <p class="h5">Accounts</p> <p></p> </div> <button class="site-header_sub-dropdown-open site-header_mobile-btn d-xl-none"> Accounts <span class="sr-only">mobile link</span> <i class="ca-chevron-down"></i> </button> <div class="site-header_sub-dropdown-links site-header_dropdown-links d-xl-block"> <ul class="list"> <li class="site-header_sub-dropdown-back navDropdownListItem navDropdownBack d-xl-none"> <button> <i class="ca-chevron-left"></i> Back to Accounts </button> </li> <li> <a class="link" href="/intermediaries/apply-for-a-business-account">Apply for a business account</a> </li> <li> <a class="link" href="/intermediaries/apply-for-a-personal-account">Apply for a personal account</a> </li> <li> <a class="link" href="/intermediaries/intermediary-portal">Intermediary Portal</a> </li> <li> <a class="link" href="/intermediaries/literature-for-professional-advisers">Literature for Professional Advisers</a> </li> <li> <a class="link" href="/intermediaries/online-applications-forms-frequently-asked-questions">Online applications forms frequently asked questions</a> </li> </ul> </div> </li> <li class="site-header_dropdown-item"> <div class="site-header_dropdown-info d-none d-xl-block"> <p class="h5">Useful information</p> <p></p> </div> <button class="site-header_sub-dropdown-open site-header_mobile-btn d-xl-none"> Useful information <span class="sr-only">mobile link</span> <i class="ca-chevron-down"></i> </button> <div class="site-header_sub-dropdown-links site-header_dropdown-links d-xl-block"> <ul class="list"> <li class="site-header_sub-dropdown-back navDropdownListItem navDropdownBack d-xl-none"> <button> <i class="ca-chevron-left"></i> Back to Useful information </button> </li> <li> <a class="link" href="/intermediaries/consumer-duty">Consumer Duty</a> </li> <li> <a class="link" href="/intermediaries/how-to-use-our-intermediary-portal">How to use our Intermediary Portal</a> </li> </ul> </div> </li> </ul> </div> </div> </li> <!-- Start primary navigation item --> <li class="site-header_primary-item site-header_item site-header--has-dropdown"> <button class="site-header_link link site-header_dropdown-toggle"> Banking support <i class="ca-chevron-down"></i> </button> <div class="site-header_dropdown"> <div class="site-header_dropdown-wrapper container-xxl"> <button class="site-header_dropdown-close d-none d-xl-flex"> <span>Close menu</span> <i class="ca-close"></i> </button> <ul class="site-header_dropdown-menu site-header--dropdown-grid list"> <li class="site-header_dropdown-back navDropdownListItem navDropdownBack d-xl-none"> <button> <i class="ca-chevron-left"></i> Back to Banking support </button> </li> <li class="site-header_dropdown-item"> <div class="site-header_dropdown-info d-none d-xl-block"> <a class="h5" href="/banking-support/account-support">Account support</a> <p></p> </div> <button class="site-header_sub-dropdown-open site-header_mobile-btn d-xl-none"> Account support <span class="sr-only">mobile link</span> <i class="ca-chevron-down"></i> </button> <div class="site-header_sub-dropdown-links site-header_dropdown-links d-xl-block"> <ul class="list"> <li class="site-header_sub-dropdown-back navDropdownListItem navDropdownBack d-xl-none"> <button> <i class="ca-chevron-left"></i> Back to Account support </button> </li> <li> <a class="link" href="/banking-support/account-support/account-change-frequently-asked-questions">Account change frequently asked questions</a> </li> <li> <a class="link" href="/banking-support/account-support/closing-our-isas">Closing our cash ISAs frequently asked questions</a> </li> <li> <a class="link" href="/banking-support/account-support/current-account-transaction-history">Current account transaction history</a> </li> <li> <a class="link" href="/banking-support/account-support/fixed-term-deposit-frequently-asked-questions">Fixed Term Deposit frequently asked questions</a> </li> <li> <a class="link" href="/banking-support/account-support/lost-or-dormant-accounts">Lost or dormant accounts</a> </li> <li> <a class="link" href="/banking-support/account-support/switching-your-current-account">Switching your current account</a> </li> <li> <a class="link" href="/banking-support/account-support/keeping-your-trust-account-information-up-to-date">Keeping your trust account information up-to-date</a> </li> <li> <a class="link" href="/banking-support/account-support/trusts-frequently-asked-questions">Trusts frequently asked questions</a> </li> <li> <a class="link" href="/banking-support/account-support/trusts-glossary-of-terms">Trusts glossary of terms</a> </li> </ul> </div> </li> <li class="site-header_dropdown-item"> <div class="site-header_dropdown-info d-none d-xl-block"> <a class="h5" href="/banking-support/payments">Payments</a> <p></p> </div> <button class="site-header_sub-dropdown-open site-header_mobile-btn d-xl-none"> Payments <span class="sr-only">mobile link</span> <i class="ca-chevron-down"></i> </button> <div class="site-header_sub-dropdown-links site-header_dropdown-links d-xl-block"> <ul class="list"> <li class="site-header_sub-dropdown-back navDropdownListItem navDropdownBack d-xl-none"> <button> <i class="ca-chevron-left"></i> Back to Payments </button> </li> <li> <a class="link" href="/banking-support/payments/changes-to-bulk-payments">Changes to bulk payments</a> </li> <li> <a class="link" href="/banking-support/payments/cheques">Cheques</a> </li> <li> <a class="link" href="/banking-support/payments/confirmation-of-payee">Confirmation of Payee</a> </li> <li> <a class="link" href="/banking-support/payments/direct-debits">Direct Debits</a> </li> <li> <a class="link" href="/banking-support/payments/foreign-payments-and-currencies">Foreign payments and currencies</a> </li> <li> <a class="link" href="/banking-support/payments/payment-services">Payment services</a> </li> <li> <a class="link" href="/banking-support/payments/standing-orders">Standing orders</a> </li> <li> <a class="link" href="/banking-support/payments/using-your-card-abroad">Using your card abroad</a> </li> <li> <a class="link" href="/banking-support/payments/visa-debit-card">VISA Debit Card</a> </li> </ul> </div> </li> <li class="site-header_dropdown-item"> <div class="site-header_dropdown-info d-none d-xl-block"> <a class="h5" href="/banking-support/literature-and-rates">Literature and rates</a> <p></p> </div> <button class="site-header_sub-dropdown-open site-header_mobile-btn d-xl-none"> Literature and rates <span class="sr-only">mobile link</span> <i class="ca-chevron-down"></i> </button> <div class="site-header_sub-dropdown-links site-header_dropdown-links d-xl-block"> <ul class="list"> <li class="site-header_sub-dropdown-back navDropdownListItem navDropdownBack d-xl-none"> <button> <i class="ca-chevron-left"></i> Back to Literature and rates </button> </li> <li> <a class="link" href="/banking-support/literature-and-rates/account-literature">Account literature</a> </li> <li> <a class="link" href="/banking-support/literature-and-rates/financial-crime-literature-updates">Financial crime literature updates</a> </li> <li> <a class="link" href="/banking-support/literature-and-rates/interest-rates">Interest rates</a> </li> <li> <a class="link" href="/banking-support/literature-and-rates/statement-of-fees">Statement of Fees</a> </li> </ul> </div> </li> <li class="site-header_dropdown-item"> <div class="site-header_dropdown-info d-none d-xl-block"> <a class="h5" href="/banking-support/our-service">Our service</a> <p></p> </div> <button class="site-header_sub-dropdown-open site-header_mobile-btn d-xl-none"> Our service <span class="sr-only">mobile link</span> <i class="ca-chevron-down"></i> </button> <div class="site-header_sub-dropdown-links site-header_dropdown-links d-xl-block"> <ul class="list"> <li class="site-header_sub-dropdown-back navDropdownListItem navDropdownBack d-xl-none"> <button> <i class="ca-chevron-left"></i> Back to Our service </button> </li> <li> <a class="link" href="/banking-support/our-service/complaints">Complaints</a> </li> <li> <a class="link" href="/banking-support/our-service/foreign-account-tax-compliance-act-and-common-reporting-standard">Foreign Account Tax Compliance Act and Common Reporting Standard</a> </li> <li> <a class="link" href="/banking-support/our-service/open-banking-data-sharing">Open Banking data sharing</a> </li> <li> <a class="link" href="/banking-support/our-service/our-internet-banking-service">Our Internet Banking service</a> </li> <li> <a class="link" href="/banking-support/our-service/our-performance">Our performance</a> </li> <li> <a class="link" href="/banking-support/our-service/service-quality-information">Service Quality Information</a> </li> </ul> </div> </li> </ul> </div> </div> </li> <!-- Start primary navigation item --> <li class="site-header_primary-item site-header_item 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d-xl-none"> Accessibilty support <span class="sr-only">mobile link</span> <i class="ca-chevron-down"></i> </button> <div class="site-header_sub-dropdown-links site-header_dropdown-links d-xl-block"> <ul class="list"> <li class="site-header_sub-dropdown-back navDropdownListItem navDropdownBack d-xl-none"> <button> <i class="ca-chevron-left"></i> Back to Accessibilty support </button> </li> <li> <a class="link" href="/financial-wellbeing-and-support/accessible-banking">Accessible banking</a> </li> </ul> </div> </li> </ul> </div> </div> </li> <!-- Start primary navigation item --> <li class="site-header_primary-item site-header_item site-header--has-dropdown"> <button class="site-header_link link site-header_dropdown-toggle"> Fraud & Security Centre <i class="ca-chevron-down"></i> </button> <div class="site-header_dropdown"> <div class="site-header_dropdown-wrapper container-xxl"> <button class="site-header_dropdown-close d-none d-xl-flex"> <span>Close menu</span> <i class="ca-close"></i> 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class="link" href="/fraud-and-security-centre/all-customers/keeping-yourself-secure">Keeping yourself secure</a> </li> <li> <a class="link" href="/fraud-and-security-centre/all-customers/latest-fraud-updates">Latest fraud updates</a> </li> <li> <a class="link" href="/fraud-and-security-centre/all-customers/one-time-passcodes-otps">One Time Passcodes (OTPs)</a> </li> <li> <a class="link" href="/fraud-and-security-centre/all-customers/our-approach-to-reimbursing-authorised-push-payment-app-fraud">Our approach to reimbursing Authorised Push Payment (APP) fraud</a> </li> <li> <a class="link" href="/fraud-and-security-centre/all-customers/our-approach-to-security">Our approach to security</a> </li> <li> <a class="link" href="/fraud-and-security-centre/all-customers/take-five">Take Five</a> </li> <li> <a class="link" href="/fraud-and-security-centre/all-customers/your-personal-data-rights-explained">Your personal data rights explained</a> </li> </ul> </div> </li> <li class="site-header_dropdown-item"> <div class="site-header_dropdown-info d-none d-xl-block"> <a class="h5" href="/fraud-and-security-centre/personal-customers">Personal customers</a> <p></p> </div> <button class="site-header_sub-dropdown-open site-header_mobile-btn d-xl-none"> Personal customers <span class="sr-only">mobile link</span> <i class="ca-chevron-down"></i> </button> <div class="site-header_sub-dropdown-links site-header_dropdown-links d-xl-block"> <ul class="list"> <li class="site-header_sub-dropdown-back navDropdownListItem navDropdownBack d-xl-none"> <button> <i class="ca-chevron-left"></i> Back to Personal customers </button> </li> <li> <a class="link" href="/fraud-and-security-centre/personal-customers/cheques">Cheques</a> </li> <li> <a class="link" href="/fraud-and-security-centre/personal-customers/cryptocurrency-scams">Cryptocurrency scams</a> </li> <li> <a class="link" href="/fraud-and-security-centre/personal-customers/identify-theft">Identify theft</a> </li> <li> <a class="link" href="/fraud-and-security-centre/personal-customers/impersonation-scams">Impersonation scams</a> </li> <li> <a class="link" href="/fraud-and-security-centre/personal-customers/investment-scams">Investment scams</a> </li> <li> <a class="link" href="/fraud-and-security-centre/personal-customers/money-mules">Money mules</a> </li> <li> <a class="link" href="/fraud-and-security-centre/personal-customers/purchase-scams">Purchase scams</a> </li> <li> <a class="link" href="/fraud-and-security-centre/personal-customers/sim-swapping">Sim swapping</a> </li> <li> <a class="link" href="/fraud-and-security-centre/personal-customers/social-engineering">Social engineering</a> </li> </ul> </div> </li> <li class="site-header_dropdown-item"> <div class="site-header_dropdown-info d-none d-xl-block"> <a class="h5" href="/fraud-and-security-centre/business-customers">Business customers</a> <p></p> </div> <button class="site-header_sub-dropdown-open site-header_mobile-btn d-xl-none"> Business customers <span class="sr-only">mobile link</span> <i class="ca-chevron-down"></i> </button> <div class="site-header_sub-dropdown-links site-header_dropdown-links d-xl-block"> <ul class="list"> <li class="site-header_sub-dropdown-back navDropdownListItem navDropdownBack d-xl-none"> <button> <i class="ca-chevron-left"></i> Back to Business customers </button> </li> <li> <a class="link" href="/fraud-and-security-centre/business-customers/cheques">Cheques</a> </li> <li> <a class="link" href="/fraud-and-security-centre/business-customers/cryptocurrency-scams">Cryptocurrency scams</a> </li> <li> <a class="link" href="/fraud-and-security-centre/business-customers/impersonation-scams">Impersonation scams</a> </li> <li> <a class="link" href="/fraud-and-security-centre/business-customers/investment-scams">Investment scams</a> </li> <li> <a class="link" href="/fraud-and-security-centre/business-customers/invoice-and-mandate-scams">Invoice and mandate scams</a> </li> <li> <a class="link" href="/fraud-and-security-centre/business-customers/purchase-scams">Purchase scams</a> </li> <li> <a class="link" href="/fraud-and-security-centre/business-customers/social-engineering">Social engineering</a> </li> </ul> </div> </li> </ul> </div> </div> </li> </ul> </nav> <button class="site-header_search-open"> <span class="visually-hidden">Search</span> <i class="ca-search" aria-hidden="true"></i> </button> </div> <div class="site-header_search-overlay"> <div class="site-header_search-overlay-wrapper container-xxl"> <button class="site-header_search-close"> <span class="visually-hidden">Close</span> <i class="ca-close" aria-hidden="true"></i> </button> <form id="site-header_search" class="site-header_search d-xl-block" method="post" action="/umbraco/api/search/Search"> <div class="site-header_search-wrapper"> <label for="SearchTerm" class="sr-only">Mobile search</label> <input type="hidden" id="RootId" name="RootId" data-val="true" data-val-required="The Int32 field is required." value="1075" /> <input class="site-header_search-input" id="SearchTerm" name="SearchTerm" placeholder="Search" autocomplete="off"> <button class="site-header_search-button" type="submit" aria-label="Search site"> <i class="ca-search" aria-hidden="true"></i> </button> </div> <input name="__RequestVerificationToken" type="hidden" value="CfDJ8Dl3YNbpBFJBjHB9lfsYEQxUGZn0sV5RBS1ZUjdy5-Ul_Z336fQBnWWDSgZvtiaDZxiepZACN_y2hv10Vr5gVDTHLKMwNERQ0B09w_V1U42CUqetyjeSV1_1s2OmwB0DyAHM_PmZ2zXT4InX6W2jD6k" /></form> </div> </div> </header> <main id="MainContent"> <div class="block-list_header"> <div class="bg- py-3 px-3" data-ui-component="headingBlock"> <div class="container-xxl"> <h1>Cookie policy</h1> </div> </div> </div> <nav class="breadcrumbs container-xxl py-4" aria-label="breadcrumb"> <ol class="breadcrumb"> <li class="breadcrumb-item"> <a href="/"> Home </a> </li> <li class="breadcrumb-item"> <a href="/legal">Legal</a> </li> <li class="breadcrumb-item active" aria-current="page"> Cookie policy </li> </ol> </nav> <div class="block-list_body"> <div class="bg- pt-3 pb-5 px-3" data-ui-component="richTextEditor"> <div class="container-xxl"> <header class="title-and-intro"> <h2>Information and update your settings</h2> <div class="lead rich-text-editor mt-6"><p>Our website uses technology to collect information about its use, to distinguish between users, to help us provide you with a good experience and to allow us to improve the site and the service we offer. This means that when you visit our website, cookies or similar technologies will be placed on your computer or other device.</p></div> </header> <div class="rich-text-editor"> <p>Here you can find a description of each cookie that we use, what it does and whether or not it collects personal data about you. Personal data means data which identifies or can be used to identify you as an individual, including online identifiers such as your IP address. It also includes pseudonymous identifiers (e.g. strings of numbers or letters) if it is possible for us to identify you from these.</p> <p>Please make sure you read our <a href="/legal/privacy-notice" title="Go to our Privacy notice page">privacy notice</a> as well as this cookie policy. More information can also be found in the privacy information section at the end of this cookie policy.</p> </div> </div> </div> <div class="bg-grey py-5 px-3" data-ui-component="richTextEditor"> <div class="container-xxl"> <div class="rich-text-editor"> <!-- Button trigger modal --> <div class="py-3"> <button type="button" class="btn btn-cookie-settings-manage" data-bs-toggle="modal" data-bs-target="#CookieSettings"> Manage my settings </button> </div> <div class="cookie-settings-list"> <div class="cookie-settings-list_category"> <h2>Essential Cookies</h2> <p>These cookies are essential for the running of our website and Online Banking. This type of cookie cannot be disabled for the following reasons:</p> <ul> <li>they allow us to remember your cookie preferences;</li> <li>they allow us to operate Online Banking;</li> <li>and they allow us to see if something isn't working properly, so we can fix it quickly</li> </ul> <table class="table table-striped table-bordered"> <thead> <tr> <th>Cookie</th> <th>Name</th> <th>Description</th> </tr> </thead> <tbody> <tr> <td>General</td> <td>cookiePolicy, CookieSettings</td> <td>Used to store the user's cookie settings.</td> </tr> <tr> <td>General</td> <td>callid</td> <td>Used to preserve the visitor's session state across page requests, so information entered won't be forgotten from page to page and prevent the need to re-enter information each time</td> </tr> <tr> <td>General</td> <td>__RequestVerificationToken</td> <td>This is an anti-forgery cookie set by web applications. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser.</td> </tr> <tr> <td>Session Management Cookie</td> <td>JSESSIONID</td> <td>JSESSIONID is a cookie in J2EE web application which is used in session tracking. Since HTTP is a stateless protocol, we need to use any session to remember state. JSESSIONID cookie is created by web container and send along with response to client</td> </tr> <tr> <td>Session Tracking Cookie</td> <td>PORTALATTRIBUTE</td> <td>This cookie is used to track that a user request reaches to the same server for entire Session duration</td> </tr> </tbody> </table> </div> <div class="cookie-settings-list_category"> <h2>Experience and insight cookies</h2> <p>These cookies and pixels help us to make sure you have the best possible experience on our website:</p> <ul> <li>they help us to make the website easier to use and help you find what you need more easily;</li> <li>they help us to test and improve the content you see;</li> <li>and we can understand if you found out</li> </ul> <table class="table table-striped table-bordered"> <thead> <tr> <th>Cookie</th> <th>Name</th> <th>Description</th> </tr> </thead> <tbody> <tr> <td>Google</td> <td>_gat_UA-nnnnnnn-nn, _ga, _gid, __utmc, __utmz, __utma, __utmb, __utmt, __utmv</td> <td>Measures website performance and tracks customer behaviour to improve your ongoing customer experience.</td> </tr> <tr> <td>Dynatrace</td> <td>dtLatC, dtPC, dtCookie</td> <td>Helps us to understand our website content and activity; and improve your ongoing customer experience.</td> </tr> </tbody> </table> </div> <div class="cookie-settings-list_category"> <h2>Marketing cookies</h2> <p>There are currently no marketing cookies stored in your browser for this website.</p> <table class="table table-striped table-bordered"> <thead> <tr> <th>Cookie</th> <th>Name</th> <th>Description</th> </tr> </thead> <tbody> <tr> <td>Marketing</td> <td>marketing</td> <td>There are currently no marketing cookies stored in your browser for this website.</td> </tr> </tbody> </table> </div> </div> </div> </div> </div> <div class="bg- py-5 px-3" data-ui-component="richTextEditor"> <div class="container-xxl"> <header class="title-and-intro"> <h2>What are cookies?</h2> </header> <div class="rich-text-editor"> <p>Cookies are small text files that are placed on your computer, smartphone or other device when you visit our website. A cookie file is stored on your device and allows us, or our third party partners (see below) to recognise you and make your visit easier and more useful to you when you revisit our website.</p> </div> </div> </div> <div class="bg-grey py-5 px-3" data-ui-component="richTextEditor"> <div class="container-xxl"> <header class="title-and-intro"> <h2>How does Cater Allen use cookies?</h2> </header> <div class="rich-text-editor"> <p>Cookies allow us to recognise users (where appropriate), tailor the content on our website to fit the needs of our website's visitors and helps us improve the user experience. Without certain types of cookies enabled, we can't guarantee that the website and your experience of it are as we intended it to be.</p> <p>We use cookies to obtain information about your visits and about the device you use to access our website.</p> <p>This includes where available, your IP address and pseudonymous identifiers, operating system and browser type and, depending on the cookie, also includes the reporting of statistical data about our users' browsing actions and patterns.</p> </div> </div> </div> <div class="bg- py-5 px-3" data-ui-component="richTextEditor"> <div class="container-xxl"> <header class="title-and-intro"> <h2>Types of cookies</h2> </header> <div class="rich-text-editor"> <p>The length of time a cookie stays on your device depends on its type. We use two types of cookies on our website:</p> <ul> <li><strong>Session cookies</strong> are temporary cookies which only exist during the time you use the website (or more strictly, until you close the browser after using the website). Session cookies help our website remember what you chose on the previous page, avoiding the need to re-enter information and improve your experience whilst using the website.</li> <li><strong>Persistent cookies</strong> stay on your device after you've visited our website. For example, if you tick the 'Remember my ID' box when you log onto Internet Banking a persistent cookie will be used, so that the website remembers you the next time you use it. Persistent cookies help us identify you as a unique visitor.</li> </ul> <p>We also categorise our cookies to help our customers understand the specific reason for each cookie.</p> <ul> <li><strong>Essential cookies:</strong><br />These cookies are essential for the running of our website and Internet Banking. We would recommend this type of cookie is not disabled for the following reasons: <ul> <li>they allow us to remember your cookie preferences;</li> <li>they allow us to operate Internet Banking; and</li> <li>they allow us to see if something isn't working properly, so we can fix it quickly.</li> </ul> </li> </ul> <ul> <li><strong>Experience and insight cookies:</strong><br />These cookies and pixels help us to make sure you have the best possible experience on our website: <ul> <li>they help us to make the website easier to use and help you find what you need more easily;</li> <li>they help us to test and improve the content you see; and</li> <li>we can understand if you found out about our products and services through a price comparison website.</li> </ul> </li> </ul> </div> </div> </div> <div class="bg-grey py-5 px-3" data-ui-component="richTextEditor"> <div class="container-xxl"> <header class="title-and-intro"> <h2>How we use cookies</h2> </header> <div class="rich-text-editor"> <p>Below are some examples of how we use cookies:</p> <ul> <li>Internet Banking uses cookies so we can protect you online and prevent fraudulent activity. Without cookies enabled you can't use Internet Banking</li> <li>if you ever ask us to 'Remember my ID' to allow you to logon more easily, we'll use a cookie to enable this functionality</li> <li>online application forms use cookies to make sure that from a security and fraud point of view we protect your application. For example cookies are used when you save and retrieve an application. Without cookies enabled you won't be able to apply for our products online</li> <li>our web analytics services, categorised as 'experience and insight', use cookies so we can see how visitors reach our website and the path they take through it. This helps us improve our service to you.</li> </ul> </div> </div> </div> <div class="bg- py-5 px-3" data-ui-component="richTextEditor"> <div class="container-xxl"> <header class="title-and-intro"> <h2>Third party websites</h2> </header> <div class="rich-text-editor"> <p>Our website may link through to third party websites that may also use cookies over which we have no control. We recommend that you check the privacy and cookies policies of those websites for information about the cookies they may use and the collection of personal data. We can't accept any responsibility for any content contained in these third party websites.</p> </div> </div> </div> <div class="bg-grey py-5 px-3" data-ui-component="richTextEditor"> <div class="container-xxl"> <header class="title-and-intro"> <h2>How you can control and delete cookies</h2> </header> <div class="rich-text-editor"> <p>Cookies help you get the most out of our website. You can however set up your browser to delete or refuse some or all of them, or to notify you when you are sent a cookie and therefore choose whether or not to accept it. You may also delete or refuse, some or all of the cookies, on our website at any time.</p> <p>Please remember, if you do delete some or all your cookies, some features on our website, such as remembering your username, may not work and your experience on our website may be affected. Unless you've adjusted your browser settings so that they'll delete or refuse cookies, cookies will be issued or reissued when you log on to our website. If you do decide to delete or refuse cookies but subsequently decide that you would in fact like to allow cookies, you should adjust your browser settings and continue using our website. Cookies will then be sent to and from our website.</p> <p>If your computer is shared with others, you should either set your browser to refuse cookies before accessing our website or clear cookies stored by the browser every time you close your browser to avoid your email address or other details being displayed in the log on field to a subsequent user of our website.</p> <p>For your convenience we've provided links to the cookie management page for the most popular web browsers:</p> <ul> <li>Chrome: <a rel="noopener" href="https://support.google.com/chrome/answer/95647" target="_blank" title="Visit https://support.google.com/chrome/answer/95647 (opens in a new window)">support.google.com/chrome/answer/95647?hl=en</a></li> <li>Internet Explorer: <a rel="noopener" href="https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d" target="_blank" title="Visit https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d (opens in a new window)">support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies</a></li> <li>Firefox: <a rel="noopener" href="https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectlocale=en-US&redirectslug=enable-and-disable-cookies-website-preferences" target="_blank" title="Visit https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectlocale=en-US&redirectslug=enable-and-disable-cookies-website-preferences (opens in a new window)" data-anchor="?redirectlocale=en-US&redirectslug=enable-and-disable-cookies-website-preferences">support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences?redirectlocale=en-US&redirectslug=Enabling+and+disabling+cookies</a></li> <li>Safari: <a rel="noopener" href="https://allaboutcookies.org/how-to-clear-cookies-safari" target="_blank" title="Visit https://allaboutcookies.org/how-to-clear-cookies-safari (opens in a new window)">allaboutcookies.org/manage-cookies/safari.html</a></li> <li>Opera: <a rel="noopener" href="https://allaboutcookies.org/how-to-clear-cookies-opera" target="_blank" title="Visit https://allaboutcookies.org/how-to-clear-cookies-opera (opens in a new window)">allaboutcookies.org/manage-cookies/opera.html</a></li> </ul> </div> </div> </div> <div class="bg- py-5 px-3" data-ui-component="richTextEditor"> <div class="container-xxl"> <header class="title-and-intro"> <h2>More information about cookies</h2> </header> <div class="rich-text-editor"> <p>For more information on how businesses use cookies and how to manage cookies you can visit the following third party websites:</p> <ul> <li><strong><a rel="noopener" href="https://www.allaboutcookies.org/" target="_blank" title="Visit https://www.allaboutcookies.org/ (opens in a new window)">allaboutcookies.org</a></strong></li> <li><strong><a rel="noopener" href="https://www.allaboutcookies.org/manage-cookies/" target="_blank" title="Visit https://www.allaboutcookies.org/manage-cookies/ (opens in a new window)">allaboutcookies.org/manage-cookies/index.html</a></strong></li> </ul> </div> </div> </div> <div class="bg-grey py-5 px-3" data-ui-component="richTextEditor"> <div class="container-xxl"> <header class="title-and-intro"> <h2>Our privacy notice</h2> </header> <div class="rich-text-editor"> <p>Personal data, as defined in our <a href="/legal/privacy-notice" title="Go to our Privacy notice page"><strong>privacy notice</strong></a>, is collected by the cookies we use, and these are listed in the tables above. Our privacy notice explains why we collect this data, what we do with it, our legal basis for collection and information about your rights under data protection law.</p> </div> </div> </div> </div> <div class="block-list_footer"> </div> </main> <footer class="site-footer"> <div class="site-footer_wrapper py-5"> <div class="container-xxl"> <div class="grid grid--4 pt-5 pb-5"> <div class="site-footer_item"> <h2 class="h4 mb-3">Products</h2> <nav class="site-footer_nav" aria-label="Products navigation"> <ul class="list"> <li> <a class="site-footer_link link" href="/accounts/personal-banking">Personal Banking</a> </li> <li> <a class="site-footer_link link" href="/accounts/business-banking">Business Banking</a> </li> <li> <a class="site-footer_link link" href="/accounts/specialist-banking">Specialist Banking</a> </li> <li> <a class="site-footer_link link" href="/accounts/off-sale-products">Off Sale Products</a> </li> </ul> </nav> </div> <div class="site-footer_item"> <h2 class="h4 mb-3">Help and support</h2> <nav class="site-footer_nav" aria-label="Help and support navigation"> <ul class="list"> <li> <a class="site-footer_link link" href="/banking-support/literature-and-rates/account-literature">Account literature</a> </li> <li> <a class="site-footer_link link" href="/banking-support/payments/foreign-payments-and-currencies">Foreign payments and currencies</a> </li> <li> <a class="site-footer_link link" href="/fraud-and-security-centre">Fraud & Security Centre</a> </li> <li> <a class="site-footer_link link" href="/banking-support/literature-and-rates/interest-rates">Interest rates</a> </li> <li> <a class="site-footer_link link" href="/banking-support/our-service/our-internet-banking-service">Our Internet Banking service</a> </li> <li> <a class="site-footer_link link" href="/banking-support/payments/payment-services">Payment services</a> </li> </ul> </nav> </div> <div class="site-footer_item"> <h2 class="h4 mb-3">Get in touch</h2> <nav class="site-footer_nav" aria-label="Get in touch navigation"> <ul class="list"> <li> <a class="site-footer_link link" href="/contact-us">Contact us</a> </li> <li> <a class="site-footer_link link" href="/contact-us/existing-customers">Existing customers</a> </li> <li> <a class="site-footer_link link" href="/contact-us/new-customers">New customers</a> </li> <li> <a class="site-footer_link link" href="/contact-us/professional-advisers">Professional advisers</a> </li> <li> <a class="site-footer_link link" href="/contact-us/lost-and-stolen-cards">Lost and stolen cards</a> </li> </ul> </nav> </div> <div class="site-footer_item"> <h2 class="h4 mb-3">Additional information</h2> <nav class="site-footer_nav" aria-label="Additional information navigation"> <ul class="list"> <li> <a class="site-footer_link link" href="/legal/accessibility-and-technical-help">Accessibility and technical help</a> </li> <li> <a class="site-footer_link link" href="/legal/cookie-policy">Cookie policy</a> </li> <li> <a class="site-footer_link link" href="/legal/modern-slavery-statement">Modern Slavery Statement</a> </li> <li> <a class="site-footer_link link" href="/legal/privacy-notice">Privacy notice</a> </li> <li> <a class="site-footer_link link" href="/sitemap">Sitemap</a> </li> </ul> </nav> </div> </div> <div class="site-footer_smallprint py-lg-7 py-5"> <a href="https://www.fscs.org.uk/" target="_blank" title="Visit https://www.fscs.org.uk/ (opens in a new window)"> <img class="site-footer_fscs-logo" src="/dist/images/fscs.svg" height="104" width="95" alt="Logo for the Financial Services Compensation Scheme"/> </a> <div class="site-footer_smallprint-copy rich-text-editor"> <p class="callout">Copyright © 2024 Cater Allen Private Bank. All rights reserved</p> <p>Cater Allen Private Bank is the name used for banking services provided by Cater Allen Limited. Registered Office: 2 Triton Square, Regent’s Place, London, NW1 3AN. Registered in England and Wales number 383032. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Our Financial Services Register number is 178737. You can check this on the Financial Services Register by visiting the FCA’s website <a href="https://www.fca.org.uk/register">www.fca.org.uk/register</a>. Cater Allen Limited is part of the Santander group. Cater Allen and the flame logo are registered trademarks. 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